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TOPIC: Club Survey

FreoTiger Club Survey 3 months 1 week ago #1

FreoTiger
Anyone done the club survey? Seems they are looking at throwing in options to make more $ and make things difficult for members. Typical cash grab when they know members won’t want to miss out on potential historic moments.

When asked what I’d like in membership,I selected everything then selected would not pay more for any. They then give you options to select where all those additions add to cost of membership.

My biggest concern is the elitism they are looking at- Priority 1 grand final access only for Catergory 1 seated members. I’ve been category 2 (4xcat 2 as I pay for my teenage son’s as well) a long time and don’t believe your ability to pay for premium seats should jump the priority. I believe anyone with full season seat memberships should be treated equally. If any priority, base it on the term of their membership.

Anyone else’s thoughts.
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Noddy, themagoos, Burton said You Beaut

Noddy Club Survey 3 months 1 week ago #2

Noddy
Too many surveys nowadays. Every club is trying to maximize $, and they always have, but I’m with Freo Tiger, base the allocation on years of membership if anything.
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teasea Club Survey 3 months 1 week ago #3

teasea
I’ve been a member for 28yrs and since 2005 have paid additional fee to ensure a GF ticket. It doesn’t guarantee a seat though just a ticket. If they make GF they get another allocation of tickets - not sure how you apply for those but you haven’t had to donate to the club for years like me - but I daren’t risk opting out as now on pension and couldn’t afford one of those expensive packages.
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Helenv said You Beaut

hypen Club Survey 3 months 1 week ago #4

hypen
It's Pollyanna's b'day today. Get on line, do the survey and give them some curry about club colours.

He'd appreciate that.
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blockerhall, fourthump, FD1016, Mercury, Bizkit, rogerrocks, jezzaargh, Gumby, Davo, ManInPurple said You Beaut and this user have 2 others thankyou

jezzaargh Club Survey 3 months 1 week ago #5

jezzaargh
elitism is at the heart and soul of AFL house unfortunately, and even infects "working class" clubs eventually
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Wandi Club Survey 3 months 1 week ago #6

Wandi
The survey was so bloody complicated, I gave up and deleted it!
Or maybe I had had too many wines.
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Morgan Club Survey 3 months 1 week ago #7

Morgan
It was a bad survey. Would you prefer the Clubhouse to be included in your membership or purchased as an add-on? It’s just not how punters think. Am I supposed to assume I’m still paying for it as part of the membership but the cost is hidden? Am I supposed to assume everyone gets access by default? I wasn’t sure what the club was asking.

I exited about a third of the way in thinking the club was probing me to find how they could better gouge me, which isn’t a great outcome.
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rogerrocks said You Beaut

mac Club Survey 3 months 1 week ago #8

mac
Hate the fixtures not being finalised until it suits the AFL!! Round 24 is still not finalised. 30 year members will be celebrated on that day but can't say I will be there as the fixture is not finalised.
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Mushroom said You Beaut

rogerrocks Club Survey 3 months 1 week ago #9

rogerrocks
I thought it was some sort of trick psychological test. They present an option and I go, "No way". Then later, when they've softened me up a bit, they present it again and see if their priming has worked on me.

I'm pretty sure I stuffed up and at some point said, "Well, A, B & C are fine with me", and then later on said, "No, I don't like B C and A".

Maybe they should try a focus group. Have it at 4pm this Saturday at Optus, with food and full-strength booze laid on. That might work.
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Mushroom said You Beaut

Noddy Club Survey 3 months 1 week ago #10

Noddy
I wasn’t going to start the survey because I don’t like completing them but then thought, if it helps the club I’ll do it.

As soon as I started it, it was clear the survey was aimed at the FFC trying to maximise it’s revenue. We’d be up in arms if the place went broke.

It was a tedious exercise but I took the opportunity to convey what suited me, as much as the survey questions focus would allow.

The simple point is, if a club is moderately consistent in putting on a good brand of contested footy for at least 3 of 4 quarters of a game the people will turn up for games and money will flow in. 3 of 4 quarters…..the way it’s played now no team can sustain 100% effort over 4 quarters.
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hypen Club Survey 3 months 1 week ago #11

hypen
Just as an aside, am I alone in thinking Simon Garlick seems like a very authentic, competent CEO?
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Morgan Club Survey 3 months 1 week ago #12

Morgan
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hypen Club Survey 3 months 1 week ago #13

hypen
Better than the usual music you advocate.
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Mushroom Club Survey 3 months 1 week ago #14

Mushroom
Seemed to me like they gave a brief to an advertising and marketing mob that has, for another original idea, branched into data collection and analytics, and said mob have run with it like millenials with a view that the value of a vibe that is not really a vibe is much more than it actually should be and you have to make it sound tangible - e.g. can we charge you $50 more if we include a $20 merch voucher and that would make you not being able to have a seat at the stadium not so bad, yeah?

It was a horrible experience and the outcomes are expected to increase our cost of living pressures and it's all Albo's fault.

Note to Product and Market Positioning Officers: franking the improved team performance comes in the form of premierships, for the members, not gouging members who have sacrificed a lot of cash already over 30 years for, well, not very much really.
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